How payment works
No payment is taken on the website. How to pay is agreed by email before the order is confirmed.
We do not ask for your card details. You do not need an online account, an app or a code.
This page covers, in order: how payment works, how the total is confirmed, how payment instructions are agreed, which currency you pay in, what we will never ask you for, how we protect your data, and how refunds are paid if you return an item.
Step by step
Here is the whole process, from first step to last:
- You choose a product and send an enquiry through the contact form, where the product can be preselected, or by email to info@gadgerz-shoppy.com. No payment is taken on the website.
- We reply by email with the price, the delivery charge, the delivery time, the payment methods available for that order and when payment is due. How to pay is agreed by email before the order is confirmed.
- You receive a confirmation email setting out the exact amount to pay. The order only goes ahead once you have accepted that email in writing: the total in that email is the total you will pay, and nothing else.
- We pack and dispatch your parcel after your written acceptance of our confirmation email, subject to the payment terms stated in it. If anything about the address is unclear, we contact you using the details you gave us.
- The courier delivers to your door within the delivery time in your confirmation email.
- Keep your confirmation email and payment receipt. Always ask for a receipt for the payment and keep it with the delivery note.
The delivery time for your order is stated in our confirmation email and is in any event no later than 30 days after you accept it. Where payment in advance applies, delivery time runs from receipt of payment. Handling and delivery times, including the exceptions for certain areas, are explained in our delivery policy.
Nothing is payable until you accept our written confirmation. We charge no fee for any payment method. Cash on delivery is available only where a specific product page says so. Payment instructions are agreed by email before confirmation.
There is no online checkout. The payment instructions for your order are set out in our email for you to review before you confirm.
Your order total and payment instructions
The table below sets out the price, delivery and payment instructions. You see each of them, one by one, before you confirm the order.
| Item | Cost | Where you see it |
|---|---|---|
| Product price | The price stated in our confirmation email that you accept | Product page and confirmation email |
| Delivery | The delivery charge stated in our confirmation email before you accept it. | Confirmation email |
| Payment instructions | Agreed by email before the order is confirmed. | Confirmation email |
| Total to pay | The total agreed in the confirmation email | Confirmation email |
Three rules we always keep to:
- We tell you the total beforehand, not afterwards: in writing in the confirmation email. If an item is not in that email, you do not pay it.
- You pay the agreed total shown in the confirmation email. If you receive a request for more, do not pay the difference and email us at info@gadgerz-shoppy.com.
- Prices include VAT where applicable for the delivery country. Any delivery charge is shown separately, as in the table above.
Payment instructions for your order
We set out the payment instructions by email before you confirm the order. Ask us if anything is unclear before accepting our confirmation email.
- Check the amount and payment instructions. These are agreed by email for your order.
- No payment is taken on the website. There is no online checkout.
- If you have a payment question, ask us first. Email info@gadgerz-shoppy.com before you confirm the order.
- We do not accept cheques, vouchers, top-ups to prepaid cards or transfers to personal accounts.
- Always ask for a receipt for what you have paid. It is your proof if anything is disputed later.
If you are not in when the courier calls, the parcel is not lost: redelivery and holding arrangements are explained in our delivery policy.
Site currency by delivery country
The currency you pay in is stated in our confirmation email. Your bank or payment provider may apply currency conversion charges.
| Delivery country | Currency, in full | Code | How the price is written |
|---|---|---|---|
| Italy | euro | EUR | Written, for example, as 49.90 euro |
| Spain | euro | EUR | Written, for example, as 49.90 euro |
| Poland | euro | EUR | Written, for example, as 49.90 euro |
| United Kingdom | euro | EUR | Written, for example, as 49.90 euro |
Prices on the site are shown in euros (EUR). The amount and currency you pay are stated in our confirmation email.
We will never ask for your card details
This is the most important part of the page. Read it and keep it in mind: it is there to protect you from scams carried out in the name of online shops.
Neither we nor the courier will ever ask you, by phone, email, text message or WhatsApp, for:
- your credit or debit card number;
- the expiry date or the three-digit security code on the back of the card;
- the PIN for your card;
- the one-time codes your bank sends you by text message or in its app;
- the login details for your online banking or your email;
- a bank transfer or a top-up to an account or prepaid card held in an individual’s name;
- any payment other than the amount in your confirmation email, or to an account not in the name of Gadgerz Shoppy LTD.
If someone asks you for any of these and says they are Gadgerz-Shoppy, give them nothing and pay nothing. Email us straight away at info@gadgerz-shoppy.com with the message you received: we will check it and reply within 24 business hours.
Site security: HTTPS on every page and data handled safely
- Every page on this site runs over HTTPS, that is, an encrypted connection. Your browser shows a padlock next to the address: it means what you type into the form is sent protected rather than in the clear.
- Always check the address in the browser bar: it must start with https:// and contain the site name, gadgerz-shoppy.com. An address that looks similar but is not identical is not ours.
- We do not collect card details on the website: no payment is taken there. There is no card number of yours anywhere in our records.
- We collect only what we need to handle your enquiry and deliver your parcel: name, email, optional telephone number, product of interest, enquiry checkbox choices, optional order number and message. We collect your delivery address only when you confirm an order by email. We use it for the order, the delivery and customer support. How we handle it, how long we keep it and how to ask us to delete it are explained in our privacy policy.
- Cookies are your choice. You can review or change your choices at any time by reopening the preferences panel from our cookie policy.
How refunds work if you return an item
We refund you by the same method you used to pay, or by bank transfer if that is not possible, within 14 days, subject to the cancellation rules below.
- You email us at info@gadgerz-shoppy.com to tell us you want to return the item. You have 14 days from the day after you receive the parcel to exercise your right to cancel. You can use our model cancellation form, but you do not have to.
- We reply within 24 business hours with the return address and instructions for packing the item.
- You send us your bank details if a bank transfer is needed for the refund, along with the account holder’s name. Those details are the only banking information we ask you for, and only at this stage.
- You send the item back within 14 days of telling us, with everything that came in the box.
- We refund you by the same method you used to pay, or by bank transfer if that is not possible, within 14 days of your cancellation notice. We may withhold the refund until we receive the item back or you give us proof that you have sent it back, whichever comes first.
The refund costs you nothing: if a bank transfer is needed, we cover the bank charges. We refund the product price and the standard delivery charge you paid. The full conditions, the cases where the right to cancel does not apply and how faulty goods are handled are set out in our refund policy and our terms and conditions. None of this affects your statutory rights: goods must be of satisfactory quality, fit for purpose and as described, as required by the Consumer Rights Act 2015. Full details are in our warranty and product safety page.
Who receives your payment: our details
gadgerz-shoppy.com is a brand founded in the United Kingdom and run by Gadgerz Shoppy LTD. Behind this site is a company whose details are public and can be checked. They are:
- Company: Gadgerz Shoppy LTD, a private company limited by shares
- Country of registration: United Kingdom (registered in England and Wales)
- Registered office: 29 Colville Terrace, London W11 2AR, United Kingdom
- Customer support: info@gadgerz-shoppy.com
- Telephone: +44 7315116482, Monday to Friday, 9:00-18:00 UK time
Your payment is to Gadgerz Shoppy LTD, following the instructions agreed by email for your order.
Payment questions
Do I pay anything when I send an enquiry?
No. Sending an enquiry takes no payment and does not create an order. How to pay is agreed by email before the order is confirmed.
How do I find out which payment method to use?
We set out the payment instructions by email before you confirm the order. If a payment request is unclear, check it with us at info@gadgerz-shoppy.com.
Can I pay on the website?
No. There is no online checkout and no payment is taken on the website. Follow the instructions agreed by email for your order.
What if the parcel arrives damaged?
You can check that the parcel is intact, not wet and not crushed, and refuse the delivery if it is damaged. If you refuse it, email us at info@gadgerz-shoppy.com and we will deal with the rest.
What receipt do I get?
Keep your payment receipt with your order confirmation email, which sets out the product, the price and the total paid. If you cannot find the email, check your spam folder. If you need an invoice for the purchase, ask us at info@gadgerz-shoppy.com quoting your order number.
What happens if I am not in when the courier calls?
The rules for redelivery and collection are explained in our delivery policy.
Not sure about something before you order? Get in touch
If anything on this page is unclear, ask before you order. Real people answer every question about amounts, currency, payment instructions and refunds.
- Email: info@gadgerz-shoppy.com — we reply within 24 business hours, Monday to Friday, 9:00-18:00 UK time.
- Contact form: our Contact us page.
- Complaints: email info@gadgerz-shoppy.com with your order number and a description of the problem, or follow the procedure set out on our Complaints page. We log the complaint and give you a written reply.
Related documents: terms and conditions, delivery policy, refund policy, warranty and product safety, complaints, privacy policy, cookie policy.
Last updated: 2 October 2026.
The payment terms set out here are the ones Gadgerz Shoppy LTD applies today on gadgerz-shoppy.com.